30 years ago when we
want to do business we need to use letter,telephone or face to face.But now
with technology everything change.Advancement in technologies such in IT have
improve the business performance. An example,if we want to quote price there is
no need to send letter just use email for the quotation.Below are list of benefit
we can get from technologies to business industry:
Functionality and
Flexibility
-IT can help improve
infrastructure performance thus increasing functionality and the range of
options that can be pursued.It can help create an efficient, flexible
online/offline platform for doing business with customers, suppliers and
partners.
Speed and
Time
-Small
and Medium Industry(SMI) can compete with large businesses by being more
efficient and effective. Additionally, a small business can respond to change
faster than a large business.Electronic mail did not exist a long time ago, and
the only way to communicate with someone else in another geographical location
was by postal service. Today, with the advancement of information technology,
information is shared at an high rate. It will reduce time and get accurate
decision making.
Customer Interaction
-Offer customers new ways to purchase products and help customers to get instant support for product returns and shipping issues.Customer will be more convenience and have easy access to search information.
Administration
-Interactive software programs can eliminate the
need to train your employees on their benefits package. A step-by-step online
training program can be used to not only help employees understand their
benefits at their own pace, but it can also help employees fill out the
paperwork. All of this is done without the need to hire additional human
resources personnel to administer the training and process the paperwork.
Productivity
-Computer software can deliver production needs
to the manufacturing department, create ordering schedules with vendors and
schedule pickups and deliveries with shipping companies. Advances in technology
allow your staff to focus on their jobs without having to track several
activities at the same time and improves overall productivity.

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